Save file- “There is no application set to open document”

lilah1229 wrote:

It is from ship station, downloading usps shipping labels !

Okay, so ASC on iPad is badly busted right now, and is refusing to allow me to post URLs to the ShipStation documentation here. By “refusing”, I mean corrupting URLs. Just as soon as I add the second ShipStation link to the post, all embedded links get stepped on; get corrupted.

ShipStation has a support forum. Again, I am unable to post the ShipStation support link here. Please go to the ShipStation website, and look up the Support Resources for the community link available there.

Please also review the provided online doc at ShipStation, as well. If you are using the API to download labels, the API for downloading labels lists two available paths, one of which requires the user of the API to already know and use the format. The other provides the format info. Again, as ASC on iPad is corrupting links, I’m not even going to try a fifth time to post links that ASC will corrupt, or to clear saved info or restart the iPad to try to clear the corruptions.

ShipStation also has a support path available, which will know more about how ShipStation works than here in ASC. That’s available from the ShipStation website, as well.

As for the underlying issue here, ShipStation is seemingly not including a doc type tag with what is probably an HTML image, or you are accessing the API directly and are not getting a type tag that way. Which in aggregate probably means you’re not accessing the labels as intended. All of which is best discussed with ShipStation.

Apologies on being less than helpful here, and omitting the links that ASC on iPad is corrupting.

Are you sure you were supposed to download the label. Maybe you were supposed to print it from the USPS website rather than download it. As already stated by D.I. Johnson, the file you showed in your post does not have a valid file type.

What did the sender intend to be stored in that document? Is that indicated anywhere on the sender’s website, or in the sender’s mail message?

You can also use the command line to check the format. Launch Terminal.app, and enter the command “file ”, followed by a space, and then drag the file you are trying to view into the terminal window, and then press return. The “file” command will then try to determine what is in the file.

PS: Here is how to get a screenshot: Take a screenshot on Mac - Apple Support

That doesn't look like a valid file name to me.

It does not appear to have an identifying suffix - the part at the end like .doc or .jpg, etc.

Where did that "document" come from?