Why is System Services consuming excessive data on iPhone 15 Pro Max?

I have an iPhone 15 Pro Max using iOS 18.5.


I have a plan with limited data and normally this isn’t an issue - I am rarely out of Wifi coverage. The last 4 times I have been out of Wifi coverage, my phone has eaten all of my data - each time I have topped it up again and tried various fixes.


I am using Low data mode, data is off for all apps, I have turned off location services for everything except “Find my”, “Emergency calls and SOS” and “Setting time zone”; the only apps having access to location services are switched to “While using” and were not being used at the time of data drain.

I took a screen shot of my data usage at 4:35pm (21.4Mb) and another at 10:29pm (1.03Gb) and my phone had been turned off for about 2 of those hours. When I look at the data usage, it is mainly System services/General (1.02Gb)


You can see from the screenshots of messages from my cell phone provider that the data is disappearing rapidly - 204Mb in 1 minute on 6 May and 414Mb in 7 minutes on 20 May. The 414Mb disappeared while I was playing music that had already been downloaded onto my phone (it has been there for several months). I know that the usage on 20 May was after I had restarted my phone (it was turned off for about 2 hours while I was out).


Other than turning cellular data off altogether, how do I fix this???



Image 1 - before data drain

Image 2 - after data drain

Image 3 - "System services/General" is the culprit!

Image 4 - texts from provider showing the rapidity of the data drain (414Mb in 7 minutes)





[Edited by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on May 22, 2025 4:04 PM

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Posted on Jul 15, 2025 1:31 PM

This conversation doesn’t appear in chronological order on my screen, so it may not be obvious that I seem to have solved the issue by resetting my phone and NOT restoring from backup.


I read many threads on many different platforms about this issue. It does seem that the issue is not uncommon. I didn’t talk to Apple as others had noted that they weren’t able to solve the problem this way.


I do wonder if that rather it being a problem with Apple, it was a problem with some other piece of software that was on my phone (even a worm or some other malicious thing?) that was using data under System Services/General. That’s why I didn’t restore my phone from backup and have only added back the items that I need instead of everything that was there before.

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23 replies

Jul 18, 2025 1:21 PM in response to Andrew Stawarz

Thanks! That is interesting. I have noticed that since resetting my phone there was one day when I was out of wifi coverage that had a large (~600Mb) data consumption and couldn’t figure out why. I’ll pay more attention to Personal Hotspot (I’m pretty sure that it was off that day and I don’t think I used the camera, but I did use the Photos app) and I will most likely turn Apple Intelligence off.


It’s also good to know about the Control Centre/Personal Hotspot issue.

Jul 27, 2025 4:13 PM in response to skarsh

The problem does seem to be fixed. And it wasn’t too hard to get my phone back to how I like it without restoring from a backup as so much is stored in iCloud anyway. I wished that I had taken screenshots of settings etc that I wanted to get back just the way that they were. I did make a list of apps that I had that I actually thought I needed to get back eg banking, messaging etc

Good luck!

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Why is System Services consuming excessive data on iPhone 15 Pro Max?

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