Ringtones from iTunes aren’t showing up / can’t assign

I just downloaded a couple of ringtones directly from iTunes, onto my phone. (Did not sync yet). The tones aren’t showing up, nor can I assign a ringtone to a contact. Is this no longer a thing with the latest IOS? I have an SE 2020, ,thanks.

iPhone SE, iOS 18

Posted on Jun 30, 2025 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2025 4:51 PM

Re: Ringtones from iTunes aren’t showing up / can’t assign


Wondering if you are looking in Settings > Sounds & Haptics.

If so, and the ringtones aren't listed ... you might want to check if the transaction actually went through ok.:


Else: Apple support's online article: Use tones and ringtones with your iPhone or iPad - Apple Support

Eg says:

Go to "Settings > Sounds & Haptics > Ringtones, then scroll to the top and tap Tone Store"


"If ..... your previous purchases aren’t showing up, tap Download All Purchased Tones.

You may not see this option if you've already downloaded all of the tones that you've purchased or if you haven't purchased any tones. You may not be able to redownload some previously purchased tones."

________

If needed : Check you have the latest iOS18 version installed: About iOS 18 Updates - Apple Support

says iOS 18.5 "This update introduces other features, bug fixes, and security updates for your iPhone"

(Reminder: It is wise to back-up iPhone first if you wish to update iOS)

1 reply
Question marked as Top-ranking reply

Jul 1, 2025 4:51 PM in response to Teala2

Re: Ringtones from iTunes aren’t showing up / can’t assign


Wondering if you are looking in Settings > Sounds & Haptics.

If so, and the ringtones aren't listed ... you might want to check if the transaction actually went through ok.:


Else: Apple support's online article: Use tones and ringtones with your iPhone or iPad - Apple Support

Eg says:

Go to "Settings > Sounds & Haptics > Ringtones, then scroll to the top and tap Tone Store"


"If ..... your previous purchases aren’t showing up, tap Download All Purchased Tones.

You may not see this option if you've already downloaded all of the tones that you've purchased or if you haven't purchased any tones. You may not be able to redownload some previously purchased tones."

________

If needed : Check you have the latest iOS18 version installed: About iOS 18 Updates - Apple Support

says iOS 18.5 "This update introduces other features, bug fixes, and security updates for your iPhone"

(Reminder: It is wise to back-up iPhone first if you wish to update iOS)

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Ringtones from iTunes aren’t showing up / can’t assign

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