Apple Intelligence call recording transcription quits midway, unable to restart

Each week I have an hour-long phone call and I record it using Apple Intelligence's new call recordings feature. When the call is done, I use the built-in transcription feature.


About 1 out of every 5 times, the transcription process will complete while having only processed a portion of the recording. Eg, the call is 60 minutes and it transcribes the first 5 minutes.


There is no way to resume the transcription process, or to clear out the bunk transcript and restart the process.


I have to painfully export the audio, import it into a 3rd party tool like Otter, and manually align speakers to the transcript.


Apple may not have the ability to create a frontier AI model, but they should be able to perform routine utility services like this without frequent catastrophic failure. I'm on a new iPhone 16 Pro purchased specifically for this Apple Intelligence feature.



iPhone 16 Pro, iOS 18

Posted on Sep 9, 2025 10:27 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Intelligence call recording transcription quits midway, unable to restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.