How can I clear my Apple Account balance?

I would like to clear the remaining balance on my Apple ID.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Sep 17, 2025 1:28 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2025 8:26 PM

Hello!


I see you want to empty your account balance. This is not something the people on this forum—other users like yourself—can do for you. You can use one of the methods below:


1) If you are trying to empty your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this direct link to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This is faster than using Contact Apple Support - Apple Support which will just eventually lead you to the same place once you click your way through a bunch of menus.


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support (You will need to contact Support for the country to which your account is set, but the telephone numbers are not international,)


When asking about this because you are changing regions, take a look at this article:

Change your Apple Account country or region - Apple Support

Note that in that article Apple advises, “* If you don’t want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple Account.” Avoid this if at all possible! Doing this will cause a LOT of complications with your current content and could potentially also result in problems with using your hardware.


2 replies
Question marked as Top-ranking reply

Sep 19, 2025 8:26 PM in response to LeitonWizy26

Hello!


I see you want to empty your account balance. This is not something the people on this forum—other users like yourself—can do for you. You can use one of the methods below:


1) If you are trying to empty your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this direct link to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This is faster than using Contact Apple Support - Apple Support which will just eventually lead you to the same place once you click your way through a bunch of menus.


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support (You will need to contact Support for the country to which your account is set, but the telephone numbers are not international,)


When asking about this because you are changing regions, take a look at this article:

Change your Apple Account country or region - Apple Support

Note that in that article Apple advises, “* If you don’t want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple Account.” Avoid this if at all possible! Doing this will cause a LOT of complications with your current content and could potentially also result in problems with using your hardware.


Sep 19, 2025 6:50 PM in response to LeitonWizy26

R: I would like to clear the remaining balance on my Apple ID.


We are all Apple users, like yourself, in the Community, and no-one here has access to your accounts or details. We'd like to help, however:


Here's a couple of ways to choose from to make your account zero (0):


(1) You can purchase an item that costs more than your balance and use a payment method for the rest.


or


(2) Apple support's article:

(Re: change your country or region) Check your Apple Account balance - Apple Support

Check your Apple Account balance - Apple Support

Eg: says:

" If your balance is less than the cost of a single item, contact Apple Support."

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How can I clear my Apple Account balance?

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