Apple Pay declining new card on new iPhone 17 Pro

There is an option in the banking app to add card to wallet. I’m guessing that will add the right one. I will try that and revert. Thanks for your help!

My wife and I are having the same issue. My last post was moved to a different thread, but it's clearly an ApplePay issue, is only happening on my new iPhone 17 Pro Max (and my wife's iPhone 17 Pro). It happens when we are making purchases at a store using their app, and then are asked to complete the purchase with ApplePay. The payment on our new phones does go through, and we get a "payment failed" message.

It's not in-app purchases exactly, but when we try to complete an online purchase using ApplePay.

I am experiencing the same problem. Apple 17 pro. It’s beyond frustrating. I have completed all the troubleshooting steps and it’s still not working. I hope it’s not the material it’s built with or something that blocks it from working indefinitely! The banks have nothing to do with it just fyi to those that have advised contact your bank. There’s no issues on their end and said to escalate the issue to Apple.

There are no generic troubleshooting steps. What exactly is happening? Are these online transactions or are you in a merchant’s location? What error messages are you receiving? What country are you in? Do you use a VPN?

Thanks for the update on your banks issue. It’s great to learn it was not an iOS 26 issue. Each bank looks at risks in different ways and what one bank evaluates as a risk and blocks transaction, other banks will approve.

Hi, same issue, different bank. It seems it's definitely a software/hardware issue on Apple's end, we'll see how long it takes them to fix it.

For context, I've been through all the publicly known troubleshooting steps, even contacted my bank and they're currently scratching their heads not knowing what to do. FIX IT APPLE.

There are multiple different issues being discussed in this thread. Most are concerning two banks that have admitted it’s a bank related issue (CBA and NAB).

So, your yelling at fellow community members trying to help is not appreciated.

Please clearly state what your issue is and what bank it concerns. What exactly did the bank support team say when you contacted them?

I checked with CBa and NAB who are my banking partners and there were no issues it was set up properly and removed from old device. It’s so frustrating 😩😩

Thanks, I’ll call them too.

Thank you for this! They told me it’s not on their end! I’m raising a complaint now so I can get updates on resolution. I tried my NAB card and it worked fine!! :-) good to know there’s a solution!

I’m having the problem of adding my CBA card to the iPhone 17 pro, it still normal on my 16 pro but I couldn’t added and they keep saying card not added contact the card issuer

My cards actually won’t even add to wallet anymore. CBA fraud dept have told me there is nothing they can do but wait 4 weeks for it resolve itself.

Hi Jeff, I'm sorry, when did I yell at "fellow community members" - I already said what my issue is, which is that the Apple Pay keeps declining, just as the original post said.

So you have some credit or debit cards in your Apple Wallet, correct? It’s just one specific card that can’t be added?

Yes. Other cards are working fine. Just one specific card I cannot add.