Delayed refund for Apple purchase

Refund still not here



[Re-Titled by Moderator]

Original Title: refund

iPhone 11, iOS 18

Posted on Sep 28, 2025 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2025 1:44 PM

You didn't gave any indication of how long it has been so the following may or may not help.


Refunds can take awhile after they are approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Need more help?

Tell us more about what's happening, and we’ll suggest what you can do next.

Get suggestions


1 reply
Question marked as Top-ranking reply

Sep 28, 2025 1:44 PM in response to Changchungching

You didn't gave any indication of how long it has been so the following may or may not help.


Refunds can take awhile after they are approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Need more help?

Tell us more about what's happening, and we’ll suggest what you can do next.

Get suggestions


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Delayed refund for Apple purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.