Apple Cash/Pay refund delay from DoorDash purchase

So I purchased two items on DoorDash with Apple Cash/Apple Pay, the total amount of the purchase was 207$ but they said they couldn’t find the item in stores, so they issued a refund to me, I got sent an email that they will refund the 207$ back to my account in 5-7 business days but that was on Sept 27, 2025 when they issued the refund now it’s Oct 14, 2025 and I still don’t see the money return back to my Apple Cash/pay wallet. What should I do?



[Re-Titled by Moderator]

Original Title: DoorDash Refund issue

iPhone 14 Pro, iOS 18

Posted on Oct 14, 2025 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2025 3:47 PM

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

4 replies
Question marked as Top-ranking reply

Oct 14, 2025 3:47 PM in response to Mrprincce

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Cash/Pay refund delay from DoorDash purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.