I bought the unlocked iPhone 17 Pro Max 512GB on pre-sale on September 12th. Since then, the delivery date has been changed twice. Now the estimated delivery date is between October 24th and 31st. Is this happening to anyone else? I can't contact anyone at Apple to find out what the problem is.
iPhone 17 Pro Max
That shipping address wouldn't happen to be a freight forwarder, would it?
If it is, you're never going to get it. Apple will not deliver products to known forwarders.
Order a phone from Apple or an authorized retailer in your own country.
That shipping address wouldn't happen to be a freight forwarder, would it?
If it is, you're never going to get it. Apple will not deliver products to known forwarders.
Order a phone from Apple or an authorized retailer in your own country.
Sofiia97 wrote:
Same thing is happening to me too, they still haven’t even made the charge, ir first said it’d arrive on Oct 25-31, now it’s estimated for Nov 3.
in store they’re all out of iPhones as well, since it’s the unlocked version.
my shipping address is my grandmas house in the US so I’m not sure what the issue is!
[Edited by Moderator]
You need to contact Apple directly for assistance. I'm guessing you ordered your phone from outside the US, using a payment method not issued in the US, which can cause issues and may be flagged by Apple's order system. Only Apple can help you. If you don't live in the US, you shouldn't be buying a phone in the US. iPhone warranty is not International.
In what country did your order your iPhone? When you order an item from Apple you receive an email saying We're Processing Your Order. If you look to the bottom of the email, there is a phone number you can call to speak with Apple. Have you called the number they provided?
It was announced today sales of iPhone 17 models is up 14% over same time last year and iPhone 16. The demand for the iPhone exceeds the supply. Patience is required. Your card will be charged, usually, within 48 hours of shipping.
The problem is supply and demand. Apple literally can’t make the iPhones fast enough.
Apple wants to ship your iPhone to you.
(They don’t receive payment until they do)
Apparently there is some unforeseen delay in one or more of the multiple logistics chains which is impacting your delivery.
The “on again / off again” confusing situation re: tariffs can’t be helping the situation; almost all iPhones are assembled in China.
While understandably disappointing, it’s just a fact.
Same thing is happening to me too, they still haven’t even made the charge, ir first said it’d arrive on Oct 25-31, now it’s estimated for Nov 3.
in store they’re all out of iPhones as well, since it’s the unlocked version.
my shipping address is my grandmas house in the US so I’m not sure what the issue is!
[Edited by Moderator]
Did you order it directly from Apple or from your cellular carrier?
from apple in the US.
[Edited by Moderator]
alexandresrossettopoladore wrote:
from apple in the US.
https://discussions.apple.com/content/attachment/7ceebae3-78e3-4df1-ad2f-1a7f39f950dd
[Edited by Moderator]
And do you live in the US?
delayed delivery of iPhone 17 Pro Max
