A AT&T Wi-Fi pass point profile on my phone. I can’t remove.

Someone has said a profile up on me on my phone. It’s at&T Wi-Fi pass point that I cannot remove that makes it to where my phone connects to every hotspot anywhere and everywhere I go. I have cricket service under my cellular. It goes under network selection. It’s got T-Mobile sprint a code 313 100 and another code so someone is doing a Sim swap and changing my service as well. Cricket does not do Wi-Fi. I know they run off of their towers. I’ve spoke with cricket many times they only do talk time and data took my phone to AT&T. They said it was fraud to a third-party service that I would have to contact the third-party service and call. They gave me a number to call which I keep getting forwarded under my Google account. Someone’s got a disability case number under the accessibility google disability part where they can control all the accessibilities, which gives them pretty much the right to do anything as well as having a work account on my phone I do not have a job. I do not have a work account and they’re taking my own emails and using it for them as well as verifying the account. Apple told me they were using this app called X code. I’m assuming which is sending out spam messages. I’ve been told my Facebook was turned into a business as well as when I call people. My phone number is showing up as spam when I call to get Apple or someone to look at it. They can never see nothing wrong. It’s almost like whoever is doing it stops doing it when I cough for help.

iPhone 16 Pro Max, iOS 26

Posted on Oct 19, 2025 9:50 AM

Reply
9 replies

Oct 19, 2025 4:21 PM in response to Iphone_havoc

Iphone_havoc wrote:

This happened to me with Verizon, but I was told it was only for business or educational customers.

Nope it is for all customers. To be honest I have yet found any cell provider that does not include Managed WiFi Networks. It contributes nothing to any device management or side loaded apps. Some people have confused the word Managed in the WiFi network to believing that someone else is managing their device with someone else being able to access their data, and that is not the case.

My personal privacy was compromised as text messages disappeared, photos and someone has the ability to screen my calls. text messages and possibly emails.

If you think your Apple Account has been compromised, then follow the recommendations from Apple here. Changing your password is what you would need to do if someone else knows it and can access your information. It does not give them remote access to your device, but certainly photos synced to iCloud can be deleted by signing into your account online, and then those would be removed from your device. There is no access to your text messages online or the ability to screen your calls. Email accounts are compromised the same way with someone knowing your password.

If you think your Apple Account has been compromised - Apple Support

Look into your analytic logs despite what they tell you.

Nope they won't tell you anything. Users don't understand them and it is not meant for them to understand. The sole purpose is if requested by an Apple Engineer after opening a Support Ticket for a problem you are having. They use special decoding software to make sense of them that pertains to the issue they are investigating. The problem for users is that they see words like Roots, Stingray, Pegasus, Hidden, and immediately jump to the conclusion that there is something nefarious going on. The same way they think a Managed Wifi network means that their device is being managed and their data is at risk.





Oct 19, 2025 3:08 PM in response to Iphone_havoc

Iphone_havoc wrote:

This happened to me with Verizon, but I was told it was only for business or educational customers. Auto enabling wifi, hotspots or bluetooth are security concerns. This may have contributes to the developmental software downloaded or “sideloaded” on my iPhone, which was device management. My personal privacy was compromised as text messages disappeared, photos and someone has the ability to screen my calls. text messages and possibly emails. Apple, Verizon. Cricket do not truly care about our personal privacy or safety. I also know I am auto/wirelessly connecting to all sorts of devices including lOt devices. Look into your analytic logs despite what they tell you. We need true legislation to protect our digital security. Good luck!


Verizon also uses carrier offload.


Verizon was discussing Wi-Fi offload starting back around 2011. It’s not particularly new.


PrivateMobileWiFi, VerizonWiFi, and VerizonWiFiAccess are part of this offload.

Oct 19, 2025 10:59 AM in response to Jnray42

If you are not set up with AT&T directly, then a carrier that is using AT&T's service and towers has placed the profile on your phone. It's a part of AT&T's service.


You won't be able to remove it unless you switch to another carrier. But, chances are very good that your new carrier will set up another new profile on your phone as well. Maybe a small obscure carrier using their own towers can do what you want, but I would be surprised if you find one.


If you want to stay with Cricket, you will have a profile on your phone. That's just the way it is.








Oct 19, 2025 11:04 AM in response to Jnray42

The managed WiFi network is expected with a Cricket provider and does not mean anything is wrong with your phone. They use AT&T towers, which is why you are seeing that. The person you talked to from AT&T is uninformed, but also not unusual since they are simple sales people where no technical network knowledge is required.


If you go to T-Mobile, you will have 2 of them, one is called t-mobile and the other is TMobileWingman.


If your Google/Facebook account has been compromised, then contact them for a resolution. None of that has anything to do with the Managed WiFi network or any problem with your iPhone.

Oct 19, 2025 12:40 PM in response to Jnray42

Here is the Cricket info on Boingo Wi-Fi Passpoint roaming, directly from Cricket:

https://www.cricketwireless.com/the-cricket-connection/expanded-wifi-access.html


And AT&T, owner of Cricket, has a roaming deal with Boingo Wireless, as well:

https://www.boingo.com/press-releases/att-expands-wi-fi-roaming-agreement-with-boingo/


Most carriers are interested in offloading cellular activity to Wi-Fi too, as that offloads the cellular network into local Wi-Fi networks that can have much higher (local) capacity.

Oct 19, 2025 2:40 PM in response to Jnray42

This happened to me with Verizon, but I was told it was only for business or educational customers. Auto enabling wifi, hotspots or bluetooth are security concerns. This may have contributes to the developmental software downloaded or “sideloaded” on my iPhone, which was device management. My personal privacy was compromised as text messages disappeared, photos and someone has the ability to screen my calls. text messages and possibly emails. Apple, Verizon. Cricket do not truly care about our personal privacy or safety. I also know I am auto/wirelessly connecting to all sorts of devices including lOt devices. Look into your analytic logs despite what they tell you. We need true legislation to protect our digital security. Good luck!

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A AT&T Wi-Fi pass point profile on my phone. I can’t remove.

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