Locked out of iPhone due to inactivity and forgotten password

evrytime I get a new iPhone and I don’t remember my password , they deactivate it because it was unused ? I can’t log in tho??


[Re-Titled by Moderator]

Original Title: Locked out

iPhone 13, iOS 26

Posted on Oct 25, 2025 4:19 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2025 1:49 PM

You must truly almost never use your iPhone.


Legal - iCloud - Apple

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."


If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."

If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 is the most direct way (versus Contact - Official Apple Support ) to get to the people helping you with this,


or by telephone at one of the numbers in this support article --> Contact Apple Support - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 25, 2025 1:49 PM in response to Vikilyn91

You must truly almost never use your iPhone.


Legal - iCloud - Apple

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."


If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."

If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 is the most direct way (versus Contact - Official Apple Support ) to get to the people helping you with this,


or by telephone at one of the numbers in this support article --> Contact Apple Support - Apple Support


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Locked out of iPhone due to inactivity and forgotten password

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