User profile for user: hardeep158
hardeep158 Author
User level: Level 1
4 points

why does my spotify app say it has problem details and system configuration?


Process: Spotify [821]

Path: /Applications/Spotify.app/Contents/MacOS/Spotify

Identifier: com.spotify.client

Version: 1.2.75.510 (1.2.75.510)

Code Type: ARM-64 (Native)

Role: Foreground

Parent Process: launchd [1]

Coalition: com.spotify.client [922]

User ID: 501


Date/Time: 2025-10-30 00:05:49.3190 -0400

Launch Time: 2025-10-30 00:05:49.1980 -0400

Hardware Model: Mac16,12

OS Version: macOS 26.0 (25A5279m)

Release Type: User


Crash Reporter Key: A4731C2B-EF6F-B0FB-2B70-FABE6A07945A

Incident Identifier: 6D79DD01-9E6A-4207-8F7F-63D0ECC8FFCF


Sleep/Wake UUID: 8DC11EC2-EE84-402E-A10A-7EA199234B89


Time Awake Since Boot: 580 seconds

Time Since Wake: 407 seconds


System Integrity Protection: enabled


MacBook Air 13″, macOS 26.0

Posted on Oct 29, 2025 9:10 PM

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User profile for user: Servant of Cats
Servant of Cats
User level: Level 7
34,013 points

Posted on Oct 30, 2025 3:14 AM

That's only a small part of an event record / crash log - and it doesn't contain anything like a reason code, or a stack trace. Just a bunch of information about your configuration and the environment at the time the event occurred.


Even if you had posted the full report, it would be much more usable to Spotify developers than to us. (They would presumably have debugging tools, the ability to map stack traces back to source code, and access to Spotify code that we fellow Mac users do not have.)


Contact Spotify for support with their app.

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User profile for user: Servant of Cats
Servant of Cats
User level: Level 7
34,013 points

Oct 30, 2025 3:14 AM in response to hardeep158

That's only a small part of an event record / crash log - and it doesn't contain anything like a reason code, or a stack trace. Just a bunch of information about your configuration and the environment at the time the event occurred.


Even if you had posted the full report, it would be much more usable to Spotify developers than to us. (They would presumably have debugging tools, the ability to map stack traces back to source code, and access to Spotify code that we fellow Mac users do not have.)


Contact Spotify for support with their app.

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why does my spotify app say it has problem details and system configuration?

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