”Macbook Air m4 13 inch shuts down at 10% charge and will only turn back on if it is plugged in.: […]And 4 days I get it back with a replaced logic board! 3 visits to the Apple Store only to be told nothing was wrong with the hardware and likely a software issue![…]”
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Troubleshooting Mac Power-Off at 10%:
A. Restore from a Backup:
Did you create a backup of your Mac prior this occurrence, that has all the data you need? Is so, then restore from the backup. If not, then take this as a learning experience, knowing to always backup your Mac, prior making any major changes to your Mac (i.e. updating the MacOS).
B. Try Safe Mode:
In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues
Go Here: Start up your Mac in safe mode - Apple Support
C. Single-Out this User:
Try a new Administrator user, seeing if you do not get this occur while in it. If so, then it is an issue with the configuration of the current user. If not, then it is an issue with the entire Mac, in which case you should reinstall the macOS. See below...
D. Reinstall the macOS:
Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to performing the reinstall. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more, seeing if you still get this error.
