Offer Not Available Even With Device Update

The Black Friday deal for Apple TV should include a lock icon, because if you’ve your free trial, this button isn’t opening for you

iPhone 16, iOS 26

Posted on Nov 23, 2025 2:44 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2025 4:17 AM

It says “for new and returning subscribers”, so not current subscribers.

It also says “not for users who are already eligible for three free months of Apple TV (no benefit anyway), and not for those whose subscription is billed through a third party including wireless mobile providers.”


If you are not eligible, then that is unfortunate, but the reality of the offer.

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Question marked as Top-ranking reply

Nov 23, 2025 4:17 AM in response to JaimeRussels

It says “for new and returning subscribers”, so not current subscribers.

It also says “not for users who are already eligible for three free months of Apple TV (no benefit anyway), and not for those whose subscription is billed through a third party including wireless mobile providers.”


If you are not eligible, then that is unfortunate, but the reality of the offer.

Offer Not Available Even With Device Update

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