Apple Music offer not received

Hello, I also have a problem, I recently bought some AirPods and I was not offered a discount on Apple Music for 6 months free on a newly purchased device, and I would really like that offer, I hope you can help me and get it resolved, thanks!

iPhone 13, iOS 26

Posted on Nov 24, 2025 1:18 PM

Reply
1 reply

Nov 25, 2025 6:58 AM in response to munteanu64

This is a user-to-user forum. Nobody here can resolve this with Apple for you.


Looking at Apple's site, it appears that the AirPods promotion is only for 3 months … and according to the fine print, is for "New subscribers only." If you've ever had a free trial of, or a subscription to, Apple Music, that might explain why you didn't get a free trial offer.

Apple Music offer not received

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