How to cancel a scam transaction and return money from an Apple Store in Dubai?

Question

Shmakadam Author

Level 1

4 points

How to cancel a scam transaction and return money from an Apple Store in Dubai?

Scamed and I have an order from the scamer from a shop of apple in Dubai.

The time of the transaction is 15:30 bulgarian time.

The amount of the money is 1383.90 BGN / Levs, or 3000 AED

The number of the transaction is ************.

The name of the card howder is me, Ivan ********

Please let me know if you can cancel the transaction and the purchace and return the money to the bank account.

If you need any more information I will be happy to provide it, if I have it.

Thanks for your time.

[Edited by Moderator]

Original Title: How

iPhone 14 Pro, iOS 18

Posted on Nov 27, 2025 9:10 AM

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Answer 1

Phil0124

Level 10

216,692 points

Nov 27, 2025 9:39 AM in response to Shmakadam

Does the charge appear on your payment method?

If not, it's likely a scam.

If it does appear, you would need to contact your bank or payment method issuer to block the charge .

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Answer 2

Nov 27, 2025 9:56 AM in response to Shmakadam

Does the message give you a way to provide your payment credentials or present your Apple Account to the scammers, because that’s the usual goal of some common phishing messages. It’ll be a link to a website that will look like your bank, or like the Apple Account login, but is not your bank, and not Apple. Do not provide your credentials.

If this message is a real transaction and is not phishing, and this transaction is shown on your current bank card’s billing data, and your bank allowed this transaction through, then you’ll want to have a discussion about this transaction with the bank. The contact info for your bank is usually on the back of the bank card.

Some background on common scams:

Billed, but you didn’t buy? - Apple Community

Scam Pop-ups, Scam Viruses, Scam Receipts… - Apple Community

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