Cannot change Apple ID region due to store credit

Hello. I want to change my country/region, but I cannot do it because I have $0.04 of remaining store credit.


I don’t have a valid U.S. payment method to use the balance.


Please remove the remaining store credit from my Apple ID so I can change the region.




iPhone 14 Pro Max, iOS 18

Posted on Nov 28, 2025 6:17 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2025 6:21 PM

You can ask Apple Support to remove and keep the balance. Use https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198 or the contact link in the section “If you can’t spend the last of your Apple Account balance to make changes to your account” in this article --> Check your Apple Account balance - Apple Support . You may be able to get chat support.

Apple will keep the balance when using this method .


1 reply
Question marked as Top-ranking reply

Nov 28, 2025 6:21 PM in response to aeoub

You can ask Apple Support to remove and keep the balance. Use https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198 or the contact link in the section “If you can’t spend the last of your Apple Account balance to make changes to your account” in this article --> Check your Apple Account balance - Apple Support . You may be able to get chat support.

Apple will keep the balance when using this method .


Cannot change Apple ID region due to store credit

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