Yêu cầu hoàn bị từ chối

I want a refund, because I didn't register for the 1,499,000 package of the application, I only registered for the free package of the application to try it, but when I experienced it, I found myself unsuitable, so I deleted the application a long time ago and did not know that the self-registered package and deducted my money, please consider and refund, because I am only 19 years old and the amount of 1,499,000 is very large for a person like me, I hope the publisher can read this letter, thank you for taking a few minutes to read these lines.

I contacted my support team but they said they didn't have enough authority to handle it because they had been rejected twice