iPhone 17 Pro Max Personal Hotspot no internet

Question

Level 1

5 points

iPhone 17 Pro Max Personal Hotspot no internet

Personal Hotspot not working on iPhone 17 Pro Max (US model) with eSIM

Hi everyone,

I have an iPhone 17 Pro Max

Problem: Devices connect to my Personal Hotspot Wi-Fi successfully, but there's no internet access. Mac shows "No Internet" error.

What works:

Cellular data works fine on the iPhone itself
Hotspot is enabled by carrier (no restrictions)

What I've tried:

Reset Network Settings
Changed APN settings
Tried USB tethering — doesn't work either
Disabled "Maximize Compatibility"
Ran carrier diagnostics — no issues found
iOS and macOS are up to date

The iPhone detects a "cellular connection issue" but diagnostics show nothing wrong.

Thanks for any help!

iPhone 17 Pro Max, iOS 26

Posted on Dec 1, 2025 1:42 AM

Reply

Answer 1

ProustGiulio

Level 10

209,814 points

Dec 1, 2025 2:49 AM in response to shakarian

If you're sure that your cellular carrier enabled tethering service correctly, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

Reply