Cannot change Apple ID country due to remaining balance

Hello, I want to change the country of my Apple ID but I have a remaining balance of 0.20 that I cannot spend. Please remove it so I can change the country. Thank you.

Posted on Dec 1, 2025 11:49 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2025 11:51 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


Remember we aren’t Apple but your fellow forum members and can only point you in the right direction.


~Katana-San~

2 replies
Question marked as Top-ranking reply

Dec 1, 2025 11:51 AM in response to issmail16

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


Remember we aren’t Apple but your fellow forum members and can only point you in the right direction.


~Katana-San~

Cannot change Apple ID country due to remaining balance

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