How to troubleshoot a MacBook that won't turn on?

Hi Team


Macbook M4 -Unable to Turn on below troubleshoot done but still unable to turn on


Hold Power button shutdown and restart

Unplug external accessories

Charger connect 15 mns

Esc + Power button - 10 seconds press and hold & power on


[Re-Titled by Moderator]

Original Title: MacBook M4

MacBook Air (M4, 2025)

Posted on Dec 1, 2025 7:37 PM

Reply
3 replies

Dec 2, 2025 5:24 AM in response to lv256

If your Mac doesn't turn on - Apple Support concludes with "If your Mac still doesn’t turn on, it might need service."


The link that follows, Get service, resolves to https://getsupport.apple.com/?caller=kbase in the United States. Depending on your location, the link that appears for you may be different. Use that one, or the Support link that appears at the bottom of these pages.


This site, the Apple Support Community, is not Apple Support. I realize that may be confusing. In any event you have to contact Apple to determine your options, and this site is not that.

How to troubleshoot a MacBook that won't turn on?

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