How to use a scratched Apple Gift Card

I have an Apple Card bought on the 10th march 2025 but got mistakenly over scratched and couldn’t use it

I have the purchase receipt and id serial numbers at the back of the apple gift card


please how do I use it??

iPhone 11, iOS 26

Posted on Dec 2, 2025 4:31 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2025 4:58 AM

If the code is unreadable, you will have to contact the official Apple Support:

Contact Apple Support Gift Cards


Also have a look at this article:

If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


2 replies

Dec 2, 2025 4:59 AM in response to lastborn49

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


About gift card scams - Apple Support


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center



If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


How to use a scratched Apple Gift Card

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