My son seems to has been logged out from his apple-account (apple Id) after his last upgrade. How can I get him logged in again? He has a childaccount and I can’t find out how to do neither on his phone or with mine.
iPhone 12
The same way you would yours on your device. Read this support article to learn how to sign in with an Apple Account on various kinds of devices --> Sign in to your Apple Account on the web or in your device settings - Apple Support
For an Apple Mobile device:
1. Open the Settings app.
2. Tap Sign in to your [device].
3. Enter your Apple ID and password.
4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.
Thanks! The ting is that I can’t tap ”sign in” on his phone. I guess it is because he has a childaccount. I will try to log in on his account on iCloud and somehow share the log in to his phone…
I called Apple support and solved the problem almost like you suggested in your last post! Now it works! 👌
● If an app or feature on a device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time (usually by a parent), or by a technology administrator if it is a device owned by an employer or educational institution.
- Read this support article If an Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support
Tap the Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.
- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.
● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community
To test for this, remove the VPN entirely, don’t just turn it off.
Log in on a child account. Not a new account
