Unifi Protect app freezing on Apple TV after tvOS update

Hi all...

I have an Apple TV A1842 (64GB) which is set to automatically update. TVOS 26.1 (23J582) was pushed to it last week. After this point I noticed that Unifi Protect streams were freezing and Unifi Protect would crash and I would have to restart it. After a bit of research I saw some individuals had a similar issue last year and a few had resolved the issue by re-installing the protect app.


I reinstalled Unifi Protect and things seemed better for that day but the next day it started all over again and continues to happen. Looking for known validated solutions.


I plan on wiping and resetting the Apple TV next if I can't find anything on Ubiquity's site. Happy Holidays!


Apple TV (1st generation)

Posted on Dec 3, 2025 10:50 AM

Reply
1 reply

Unifi Protect app freezing on Apple TV after tvOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.