iCloud storage upgrade payment failing

Question

iCloud storage upgrade payment failing

Hello I’m trying to upgrade my iCloud account for more storage but keeps saying payment failed

[Re-Titled by Moderator]

Original Title: Decline

iPhone 13, iOS 17

Posted on Dec 4, 2025 6:29 AM

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Answer 1

Top-ranking reply

azaksalmarzur28

Level 4

1,230 points

Dec 4, 2025 7:30 AM in response to Chloe_hill104

Try adding another payment method:

Settings → Apple ID → Payment & Shipping → Add Payment Method

Add a:

Debit card (Visa/Mastercard)
Credit card
Apple Cash (USA only)

PayPal is NOT supported for iCloud storage in many countries.

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Answer 2

Katana-San

Level 10

81,043 points

Dec 4, 2025 8:40 AM in response to Chloe_hill104

Hello~ Here’s what Apple has to say and click on link below…

Add a payment method to your Apple Account - Apple Support

Note that once you enter the link above you will see other highlighted tabs of interest. Click on those for more helpful information. Below is one such tab..

Payment methods that you can use with your Apple Account - Apple Support

Post back if needed. Take care.

~Katana-San~

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