Brother scanners not working

Brother ADS2400N scanner does not work under Tahoe

The Brother iPrint&Scan app shows it as offline. Same for the multi-function Brother MFC-L3750: the print function works, the scan function does not.

Is this a problem with scan software inside Tahoe?

Is there a work-around?

MacBook Pro (M2 Max, 2023)

Posted on Dec 4, 2025 11:35 AM

Reply
4 replies

Dec 4, 2025 2:16 PM in response to RobertCailliau

Mine lets me choose between document feeder and flatbed in the top menu. My scanner-printer lets me scan either way.


I don't use Tahoe but we're probably looking at the same Brother app which is by Brother. They really dumbed down the features in the app compared to the one I used to use with High Sierra. I found all the features I used to use are now in Image Capture. I took one look at the printer interface and also looked elsewhere.


If you want a "pro" scanner application, look at Vuescan, but be you will have to pay for it (plus it is a subscription, not a one-time purchase).




Brother scanners not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.