My spouse is unable to FaceTime me on our iPhones?

Hello,


both my spouse and I are able to FaceTime everyone and I am able to also FaceTime him but he’s not able to FaceTime me. The call does nothing connect. I can’t figure it out we’re not blocked and I just got the new iPhone 17 and he rebooted his 16 and still nothing. Not sure what the problem or issue is….



[Re-Titled by Moderator]

Original Title: iPhone

Posted on Dec 4, 2025 5:46 PM

Reply
5 replies

Dec 4, 2025 6:30 PM in response to Glo713

"My spouse is unable to FaceTime me on our iPhones?: Hello, both my spouse and I are able to FaceTime everyone and I am able to also FaceTime him but he’s not able to FaceTime me. The call does nothing connect. I can’t figure it out we’re not blocked and I just got the new iPhone 17 and he rebooted his 16 and still nothing. Not sure what the problem or issue is…."

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iMessages and FaceTime:

On both phones...

A. Make Sure this is Set Up Correctly:

Go Here: Use Messages on your iPhone, iPad, or iPod touch - Apple Support


B. Enable Messages in ScreenTime:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Allowed Apps
  4. Tap: Messages (So it is in "ALLOWED APPS")


C. Go Here:

My spouse is unable to FaceTime me on our iPhones?

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