MacBook Pro lock-out

Good afternoon everyone.


I was in hospital for an extended period of time due to a brain injury. Now home I'm getting my life back together. I can't though for the life of me remember my Macbook Pro password. Or locate my recovery key.


I have access to my desktop Mac, my iPad and iPhone. Can anyone advise please how I can now unlock or reset my Macbook Pro.


Many thanks.

MacBook Pro (M2, 2022)

Posted on Dec 4, 2025 6:38 PM

Reply
3 replies

Dec 4, 2025 6:51 PM in response to remarked

If you have forgotten your Mac login passcode; after trying three attempts, you should find an option to reset your passcode with your Apple Account.


From there, you simply follow the prompts and your Mac should simply restart like normal.


NOTE: You may need to sign back into iCloud and other services after the successful login.


For a complete step-by-step guide, click here.


Need more help?


Good luck! 👋🏼😉

Dec 4, 2025 8:26 PM in response to remarked

You will, unfortunately, have to remember that key.


Oh, and it is a password you need to reset, not a passcode. ;-)


I am thinking it may be a Filevault recovery key that is the one you need. Read about that in this support article:

Protect data on your Mac with FileVault - Apple Support


Perhaps some other useful information here If you forgot your Mac login password - Apple Support


MacBook Pro lock-out

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