Someone trying to hack my Apple password using security questions

I keep these emails everyday, someone is trying to hack my account clearly:


“We were unable to reset the password for your Apple Account (xxx@gmail.com) because there were too many unsuccessful attempts to answer your security questions. To protect the security of your account, you will not be able to reset your password for the next eight hours.”


when I go into my Apple settings I see that I have 2 factor authentication enabled but I don’t see anything related to security questions. (I want to change them)


how exactly are these hackers trying to answer these security questions ? Do I need to be concerned ?

Posted on Dec 21, 2025 6:14 AM

Reply
4 replies

Dec 21, 2025 12:34 PM in response to InformedBuyerR

As I said before, if you are using two factor authentication then there are no security questions. If you set two factor it is impossible to then have security questions.


Bogus from scammers. They don't care if they got things right. They can send out an email to 100,000 people and if even 20 people try to sign into a fake "Apple" web page and reveal their account information, the scammers have won.


Read this document if you think your Apple Account has been compromised. --> If you think your Apple Account has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> Checklist 1: Limit device and account access - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. Safety Check for an iPhone with iOS 16 or later - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple Account device list to find where you’re signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple Account - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support


Dec 21, 2025 1:05 PM in response to InformedBuyerR

InformedBuyerR wrote:

I keep these emails everyday, someone is trying to hack my account clearly:

“We were unable to reset the password for your Apple Account (xxx@gmail.com) because there were too many unsuccessful attempts to answer your security questions. To protect the security of your account, you will not be able to reset your password for the next eight hours.”

when I go into my Apple settings I see that I have 2 factor authentication enabled but I don’t see anything related to security questions. (I want to change them)

how exactly are these hackers trying to answer these security questions ? Do I need to be concerned ?


The only “hacking” happening here is social engineering; phishing.


They’re trying to hack you and your perceptions. Not your Apple Account. Your Apple Account is fine.


The hackers are trying to fool you into giving them access to your Apple Account credentials.


Delete the spam, and move on with the rest of your day.


PS: the sending email address can be forged, just as can the calling phone number, or thr texting number for SMS.


More reading on common scams:


Recognizing Apple Pay Fraud Report Scams - Apple Community




Someone trying to hack my Apple password using security questions

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