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Hello all, I recently installed IBM Rapport, but now my macbook keeps opening this page on start up: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Thanks-for-installing-Rapport
Even though I don't have Safari/Chrome to open as a start up app. Any clues how to stop this? I have since uninstalled Rapport but it made no difference.
MacBook Pro 15", macOS 10.13
Quit Safari, then reopen it while holding down the SHIFT key.
Make sure you are uninstalling Rapport as the developer recommends
https://www.ibm.com/support/knowledgecenter/en/SS7MJT_1930/ug/t_Uninstalling_Rapport_on_Mac.html
dragging to the trash it not the correct procedure.
Quit Safari, then reopen it while holding down the SHIFT key.
Make sure you are uninstalling Rapport as the developer recommends
https://www.ibm.com/support/knowledgecenter/en/SS7MJT_1930/ug/t_Uninstalling_Rapport_on_Mac.html
dragging to the trash it not the correct procedure.
racefaster wrote:
Hello all, I recently installed IBM Rapport, but now my macbook keeps opening this page on start up: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Thanks-for-installing-Rapport
Even though I don't have Safari/Chrome to open as a start up app. Any clues how to stop this? I have since uninstalled Rapport but it made no difference.
If you suspect you have installed adware/malware. Try running this trusted utility https://www.malwarebytes.com/mac/
How did you uninstall trusteer? You have to uninstall it correctly:
https://www.ibm.com/support/knowledgecenter/en/SS7MJT_1930/ug/t_Uninstalling_Rapport_on_Mac.html
Thank you for the replies. It appears I didn't uninstall it fully, rookie error!
Macbook opening Rapport webpage on start up
