You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HP Envy 4520 printer stopped printing

my HP Envy 4520 printer has stopped printing from my Mac - error message 'encryption credentials have expired (however, it will print from my iPad)

iMac 21.5", macOS 10.13

Posted on May 3, 2019 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2019 11:15 AM

Go to System Preferences and select the Printer & Scanner tab. Select your printer and click on the minus sign to delete it. Now click on the + sign and re-add it. You should see options for Air Print and Secure Air Print. Select Air Print.

2 replies

HP Envy 4520 printer stopped printing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.