You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nida64 Author

Level 1

4 points

activation locked

I purchased this iPhone not knowing that there would be an activation lock I"ve restored it n updated the soft ware through iTunes but still needs the previous owner apple id how can I by pass this n factory restart my iphone

Posted on May 6, 2019 1:17 PM

Top-ranking reply

Niel

Level 10

731,363 points

Posted on May 6, 2019 1:22 PM

Ask the seller to remove the lock or give you a refund. The activation lock is an anti-theft measure; Apple generally won't bypass it on secondhand devices.

(170921)

View in context

activation locked

Similar questions