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Request for refund

Within 14 days time fixed as per terms I requested for refund . But itunes is refusing for refund. Please arrange for refund of INR249 each.

iPad Pro, iOS 12

Posted on May 10, 2019 8:59 PM

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Question marked as Top-ranking reply

Posted on May 11, 2019 1:48 PM

This is a user to user support forum, no one here can arrange a refund for you.


Typically all iTunes sales are considered final, particularly so with intangible items such as in-app purchases and subscriptions. Apple may, at their discretion, offer refunds in some situations. You will probably need to ask again, citing any relevant terms that you think give you a 14-day cancellation period and reasons why you think their discretion should err in your favour.


tt2

4 replies
Question marked as Top-ranking reply

May 11, 2019 1:48 PM in response to CvnRau

This is a user to user support forum, no one here can arrange a refund for you.


Typically all iTunes sales are considered final, particularly so with intangible items such as in-app purchases and subscriptions. Apple may, at their discretion, offer refunds in some situations. You will probably need to ask again, citing any relevant terms that you think give you a 14-day cancellation period and reasons why you think their discretion should err in your favour.


tt2

Jun 12, 2019 5:13 PM in response to Kamal74p

Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.


In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.


tt2

Request for refund

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