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kordell2000 Author

Level 1

4 points

ipod touch gen6

I bought an apple Ipod touch Gen 6 at a yard sale and I am trying to do a factory reset and it will not let me until I turn off the find my ipod app on icloud. but I do not have the password

iPod Touch (6th Gen)

Posted on May 15, 2019 2:23 PM

Top-ranking reply

Niel

Level 10

731,231 points

Posted on May 15, 2019 2:28 PM

If the Apple ID it's asking for isn't yours, tell the people who ran the yard sale to remove the lock or give you a refund.

If it is, use Apple's iForgot service or contact their Account Security team.

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ipod touch gen6

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