You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Purchase history missing.

So I reinstalled osx on my MacBook and have come to organising my music, I never made copies of any songs purchased on iTunes as I assumed they would always stay in the purchased tab on iTunes, however now I come to re download them and nothing is there. I've spent a small fortune on music over the years with iTunes and this is not the first time I've had this problem. If I go to the iTunes Store and attempt to purchase a song I know I have previously purchased it tells me I've already brought the song even so this would take hours to redownload all individual songs and to be honest id never remember every song id need to find. Another issue im finding is when I look up an album I have already brought it says purchased already where you usually click buy, but doesn't give an option to download. Finding this extremely frustrating now!

MacBook Pro 13", macOS 10.14

Posted on May 25, 2019 3:22 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2019 3:29 AM

Have you used the same Apple ID to purchase all your music or do you have multiple Apple IDs? If the latter, that would complicate how you download.

Please read this article. Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support

Similar questions

2 replies

iTunes Purchase history missing.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.