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iPhone X charging very slowly after I updated my software and sometimes the battery gets stuck at same percentage.


I got my iPhone X a couple of days ago and strait out of the box it charges extremely slowly. It seems to charge at a rate of about 10% per hour. I’ve tried using other cords and chargers, I’ve tried restarting and the charging port is clean. Help me out! I paid for it and it seems useless. Please do something.

iPhone X, iOS 12

Posted on May 25, 2019 11:12 PM

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Question marked as Top-ranking reply

Posted on May 26, 2019 2:52 PM

Hello,


If it is only charging at 10% an hour, something is wrong. However, start with this:


If your iPhone, iPad, or iPod touch won‘t charge


If no help, have it checked: Find Locations


Good luck.


P.S. Apple no long sells the iPhone X. Did you get it second hand?

1 reply

iPhone X charging very slowly after I updated my software and sometimes the battery gets stuck at same percentage.

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