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My Safari browser has been frozen for more than a month now. I am unable to use it, nor close the tabs that were open when it froze. I have tried force quitting it a number of times. It does force quit, but the moment I fire it up back again, it still shows all the open tabs and its frozen! Kindly help me fix this problem.
MacBook Air 13", macOS 10.14
1. Remove Adware
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Repeat the scan couple of times.
2. Additional steps to take if necessary (1)
1. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
4. Restart your Mac. Relaunch Safari holding the Shift key down.
1. Remove Adware
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Repeat the scan couple of times.
2. Additional steps to take if necessary (1)
1. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
4. Restart your Mac. Relaunch Safari holding the Shift key down.
Hi Dominic23,
This feedback is very helpful. I managed to get my Safari back in operation. Thank you so much. I ended up removing all my extensions including the known ones. Now I have to reinstall them back.
Again, thank you very much!
Martin
Safari is frozen!
