You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gift card damaged

Hello apple associates I bought a apple gift card and then I put it in my pocket and forgot about it and washed my shorts then I realized that my gift card was in my pocket and now it is damaged I would like to know what you can do if you can’t do anything it would be ok


iPad, iOS 12

Posted on Jul 11, 2019 7:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2019 10:12 AM

We are not 'apple associates' (whatever they are), we are fellow users.


Try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jul 12, 2019 10:12 AM in response to Bcm137

We are not 'apple associates' (whatever they are), we are fellow users.


Try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Gift card damaged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.