You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone is disabled

I bought a new iphone and set a passcode but then i forgot about it and now my phone is disabled and i don't think i will remmeber it how can i solve this i want to factory reset it on iTunes but couldn't. I tried connecting it but it didn't gave me a factory reset button


iPhone XR

Posted on Sep 29, 2019 5:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2019 5:07 AM

You have to follow the steps from the article below to perform a restore:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

1 reply

Phone is disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.