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User profile for user: Tonybinak
Tonybinak Author
User level: Level 1
4 points

2012 mac book pro hung up during update to OS10.15 what should i do?

I downloaded the new update to MOS10.15 and in the middle of loading it stopped and the Mac Book Pro frooze. What should I do?

MacBook

Posted on Oct 15, 2019 2:47 PM

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User profile for user: chris_g1
chris_g1
User level: Community Specialist

Oct 21, 2019 3:05 PM in response to Tonybinak

Hello Tonybinak.


Welcome to Apple Support Communities.


If I'm understanding correctly, your MacBook Pro froze while attempting to download the latest macOS. I know how important it is to be able to use my MacBook, and I will be glad to assist.


Let's start up in safe mode and see if we can perform the update:


Use safe mode to isolate issues with your Mac


Let us know how it goes:


Cheers.

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2012 mac book pro hung up during update to OS10.15 what should i do?

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