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sold ipad

Hello all. I sold my ipad 2 and did a factory reset prior to delivery. Since then the buyer contacted me saying she couldn't get into the ipad without a passcode. I gave her the passcode and she said it didn't work. I am not sure how to get it unlocked to complete reset.


any help appreciated

iPad 2

Posted on Nov 8, 2019 1:21 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2019 1:26 PM

factory restore is not a complete method before you sell an iOS device

see this link:

https://support.apple.com/en-us/HT201351


1 reply

sold ipad

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