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Getting my Apple TV+ to work on my Apple tv

I have subscribed to my free year of Apple TV+. I have tried to get it to come up on my Apple TV device, but it doesn’t recognize my subscription and doesn’t give me the option of signing in.

Apple TV 4K, tvOS 12

Posted on Nov 11, 2019 1:11 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2019 2:52 PM

Verify that the Apple IDs match for the subscription service and for the Apple TV account.

1 reply

Getting my Apple TV+ to work on my Apple tv

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