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User profile for user: mmb.bob
mmb.bob Author
User level: Level 1
8 points

Mouse won't move where I want it to

Why do I have problems with my Bluetooth Magic Mouse when scrolling? Sometimes it just won't move to some parts of the docs I'm working on. It just won't travel in the direction I'm trying to move it.


Posted on Dec 10, 2019 8:25 PM

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User profile for user: Ferd II
Ferd II
User level: Level 10
104,767 points

Posted on Dec 10, 2019 8:27 PM

According to: How to clean your Apple products - Apple Support

"If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window."

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User profile for user: Ferd II
Ferd II
User level: Level 10
104,767 points

Dec 10, 2019 8:27 PM in response to mmb.bob

According to: How to clean your Apple products - Apple Support

"If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window."

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Mouse won't move where I want it to

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