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Request for a refund by purchasing online apps

I accidentally purchased an app which costs me a lot. Please help show me how to get a refund. thanks!

iPhone X, iOS 13

Posted on Dec 27, 2019 6:42 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2019 6:55 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

1 reply
Question marked as Top-ranking reply

Dec 27, 2019 6:55 AM in response to duc224

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

Request for a refund by purchasing online apps

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