Mail Sync from Device to MacBook, but Not from MacBook to Devise

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Level 1

8 points

Mail Sync from Device to MacBook, but Not from MacBook to Devise

Ever since I updated to Catalina, email on ipad and iphone no longer sync with actions on my Macbook (exchange, icloud and google); ie if I delete an email on my MacBook, it will not delete on my devices. However, it does sync from device to Macbook, ie if I delete an email on my iphone, it WILL delete on my MacBook.

I have mystified Apple support and also deleted Container and Agent folders in the library, based on an earlier string here.

Help?

MacBook

Posted on Jan 4, 2020 9:05 AM

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Answer 1

LD150

Level 10

91,051 points

Jan 4, 2020 9:13 AM in response to Uraway

If you delete an email on Mac then hit the Sync (envelope) icon does it delete it then? May just be waiting for a scheduled sync

In Mail Preferences, Accounts, Mailbox Behaviors, what mailbox is set for bin/trash?

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Answer 2

Feb 13, 2020 6:55 AM in response to Uraway

I'm ready to delete the account as I've had the same problem. The issue now is this: I have 3 Macs (work, home, road warrior), an iPhone, and an iPad. My issue has been exactly the same: a change that I make to email on one Mac does NOT sync to the other devices, but a change I make to email on either iOS device DOES sync to all other devices.

But when I go to delete the Exchange account, I'm offered two choices --

1) delete ALL exchange accounts on all the devices

2) REMOVE the account just on the Mac I'm working on at the moment (e.g. the Road Warrior)

Doing #2 does not fix the problem. I'm a bit hesitant to do #1 as it might kill everything. And there seems to be no way to kill (not just remove) the account on only one Mac.

Am. I missing something?

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