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Suspicious call

I was told, by automated voice, during the call that my iCloud account has been compromised and to not use my apple phone before pressing one to speak to someone. Since I did not press 1 t was told to call a number, that does not show as a contact number for Apple.

iPhone 6s, iOS 13

Posted on Jan 9, 2020 5:34 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 5:38 PM

Apple does not make such calls.


All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 9, 2020 5:38 PM in response to Mother-23

Apple does not make such calls.


All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Suspicious call

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