You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

KaliszAnkha Author

Level 1

4 points

Imovie/motion crashes on Catalina - although works fine on admin account

After installation of Catalina my iMovie and Motion stopped working - although they work fine on admin account. Both programs crash at the startup.

I have few machines in my studio and none of them had same issues although they were all upgraded. I had a lot of students projects on that computer. I moved them on different machines and they work fine but both programs still don't work on that one machine.

I reinstalled them, removed all files and libraries and still won't budge. I have lot's of free space on my drives so it shouldn't be an issue.

Crash report on IMovie says:

Process: iMovie [1191]

Path: /Applications/iMovie.app/Contents/MacOS/iMovie

Identifier: com.apple.iMovieApp

Version: 10.1.14 (358560)

Build Info: iMovieX-35856000076000000~6 (15B18c)

App Item ID: 408981434

App External ID: 833677695

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: iMovie [1191]

User ID: 502

Date/Time: 2020-01-21 16:08:05.103 +0100

OS Version: Mac OS X 10.15.2 (19C57)

Report Version: 12

Anonymous UUID: 7A05617E-1990-B82A-BC3D-07CC7E7DE461

Time Awake Since Boot: 2000 seconds

System Integrity Protection: enabled

Crashed Thread: 5

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1191]

And on Motion:

Process: Motion [1216]

Path: /Applications/Motion.app/Contents/MacOS/Motion

Identifier: com.apple.motionapp

Version: 5.4.5 (358560)

Build Info: Motion-35856000076000000~6 (15B18c)

App Item ID: 434290957

App External ID: 833694461

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Motion [1216]

User ID: 502

Date/Time: 2020-01-21 16:09:38.096 +0100

OS Version: Mac OS X 10.15.2 (19C57)

Report Version: 12

Anonymous UUID: 7A05617E-1990-B82A-BC3D-07CC7E7DE461

Time Awake Since Boot: 2100 seconds

System Integrity Protection: enabled

Crashed Thread: 12

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1216]

Someone experienced same problem or knows what can be done to make them work?

iMac 27", macOS 10.13

Posted on Jan 21, 2020 7:16 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,712 points

Posted on Jan 21, 2020 9:18 AM

To trouble shoot further you can:

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

Test issue in another user (or guest user) account https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account.

View in context

Imovie/motion crashes on Catalina - although works fine on admin account

Similar questions