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lost my iPhone and erased my watch and now activation lock on

My disabled son lost his iPhone and erased his apple watch and never had any other devices associated with his apple ID and now trying to have another family member use the watch but it has activation lock, how can we get it unlocked?

Apple Watch

Posted on Jan 24, 2020 4:49 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2020 5:03 AM

You need to enter the same Apple ID and password that you used when you previously set up the device. There is no backdoors.

Turn off Activation Lock - Apple Support

If you don't have the iPhone you previously used:

  1. Sign in to iCloud.com with it's Apple ID.
  2. Go to Find My iPhone.
  3. Click All Devices at the top of the screen.
  4. Select the device that you want to remove from iCloud.
  5. Click Erase [device]. Select Next until the device is erased. 
  6. Click Remove from Account.

Restart the device

1 reply
Question marked as Top-ranking reply

Jan 24, 2020 5:03 AM in response to sindo239

You need to enter the same Apple ID and password that you used when you previously set up the device. There is no backdoors.

Turn off Activation Lock - Apple Support

If you don't have the iPhone you previously used:

  1. Sign in to iCloud.com with it's Apple ID.
  2. Go to Find My iPhone.
  3. Click All Devices at the top of the screen.
  4. Select the device that you want to remove from iCloud.
  5. Click Erase [device]. Select Next until the device is erased. 
  6. Click Remove from Account.

Restart the device

lost my iPhone and erased my watch and now activation lock on

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