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Level 1

4 points

Old iCloud account

I have an old account. I can’t log in and I can’t reset my password because I don’t have the number anymore. Can it be done another way.

iPhone XR, iOS 13

Posted on Jan 29, 2020 1:59 AM

Top-ranking reply

Level 10

684,525 points

Posted on Jan 29, 2020 7:59 AM

You may need to do the account recovery procedure.

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

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