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iPad air two

m My iPad Air keeps shutting down on me when it has plenty of battery life And displays the battery icon with the plug on the black screen it does not turn back on until I plug it in

iPad Air 2, iOS 13

Posted on Jan 31, 2020 8:09 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2020 8:30 AM

You should make an appointment at an Apple a store or an authorized service center and have the device evaluated.

https://www.apple.com/retail/

1 reply

iPad air two

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